WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

Mainstreet furniture online has chosen to partner with a local premier furniture delivery company to ship the majority of our orders. Because furniture and home accessories are all they handle, they provide our customers with a superior delivery experience. This protects our customers investment in fine furniture. Parts, some orders with specific shipping needs, and those shipped directly from the vendor may be shipped by other means. Delivery Services that we find do not meet our standards of service will not be used. Basic In Home “No Frills”

With Mainstreet furniture online Basic In Home service, two uniformed men will deliver your merchandise and place it in the first dry area of your home or your garage. Once they leave, it is then your responsibility to unpack, inspect, place in your room of choice, assemble the furniture if any is needed, and dispose of packaging. The delivery agent does not normally, and does not have to, allow time for the customer to unpack and inspect the merchandise. Only White Glove shipments provide for unpacking, assembly, inspection by the customer, and debris removal.

White Glove “Our Best Service” Recommended

In addition to Basic In Home Delivery, Mainstreet furniture online is proud to offer White Glove service. White Glove is strongly recommended for certain items due to weight, packing, and possible assembly. White Glove Delivery is a specific delivery option available on all orders. When ordered, we will ship the furniture to a furniture delivery specialist in your area. They will then contact you to schedule a time and date for delivery. They will send out a 2-person uniformed delivery team, carefully unpack your merchandise and provide light assemble in the room of your choice using basic tools. They then haul away all packaging. White Glove Service must be ordered prior to the shipment of your furniture. This does not include moving your existing furniture.

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