WHAT SHOULD I EXPECT WHEN MY ORDER ARRIVES?

Most deliveries are only performed Monday through Friday. The delivery company will call to schedule an appointment.
A signature is required at the time of delivery. When signing for your order, always write "subject to inspections" next to your signature. If you make arrangements for someone else to accept your shipment, you still hold the same responsibilities as if you signed for the shipment. If you make arrangements with the shipper to leave the merchandise without a signature, you wave all rights and release Bakers Furniture from all responsibility regarding the shipment.
1. Verify that the number of boxes you receive matches the number on your freight receipt.
2. Upon delivery, please inspect all boxes exteriors for noticeable damages and note any damages on your freight receipt.

NOTICIBLE DAMAGE INCLUDES BUT IS NOT LIMITED TO:

3. All claims for damages must be filed with us within 3 days of delivery.
4. If there is any damage to the item, please accept the delivery and note all damage on the delivery ticket.

ANY DAMAGE OR DEFECT MUST BE NOTED ON YOUR SIGNED DELIVERY RECEIPT IF NOT, WE MAY NOT BE ABLE TO ASSIST YOU

5. If there is damage, and you have not requested White Glove Delivery, please save all packaging until a furniture technician has inspected the damaged items. You will need your packaging if items are to be returned.

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