Terms of Sale, Policies, Frequently Asked Questions

We know how important a furniture purchase is to you and your family. We understand that you have taken great care and time in making this decision. When placing with order with Mainstreet furniture online you are agreeing to all terms and policies including shipping, damages, returns, and payment as stated on http://www.mainstreetfurnitureonline.com , and any updated terms and policies received on order and tracking communications from us.

 

faq

 

All FAQ List

Q: WHAT HAPPENS IF MY ORDER ARRIVES DAMAGED?

A: Mainstreet furniture online works hard to make your on-line shopping experience pleasurable and trouble free. We know that you are excited about receiving your new furniture and we work hard to insure..

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Q: WHAT IS YOUR RETURN POLICY?

A: Mainstreet furniture online is proud to offer one of the most flexible return policies in the industry. We offer a 14-day return guarantee. If you get your furniture and do not like it, it does not fi..

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Q: WHEN DOES MY CREDIT CARD GET CHARGED?

A: Your credit card is NOT charged (unless paid via PayPal or some check cards) until the merchandise is ready for carrier pick up...

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Q: CAN YOU CUSTOMIZE AN ITEM FOR ME?

A: Not usually. We purchase or manufacture the merchandise in quantity and then package it for shipping. We cannot increase or decrease the size of tables, beds etc. There are some instances where, if no..

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Q: CAN I CHANGE THE ITEMS THAT WE BUY FROM WHAT IS LISTED?

A: Yes, in most instances. One of the benefits of shopping online for furniture is our ability to offer a wider selection of products than your local furniture store. If you need a type of piece not show..

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